Use on-hold and in-store messaging to drive incremental sales, reinforce advertising and promotions, and keep customers informed.

More than 57,000 client locations trust Muzak for their on-hold and in-store messaging services based on our expertise, our end-to-end capabilities and our efficient, client-focused process.

Voice On-Hold

You spend a lot of time, money and effort to capture customers' attention. If you have to put them on-hold, what do they hear? Muzak Voice On-Hold makes it easy to create a positive on-hold experience for your customers so you can retain callers and reduce hang-ups.

Voice In-Store

To communicate with your customers onsite, we create targeted in-store messages and blend them seamlessly with the right music. Together, they inform your customers, support your promotions and help you sell more while creating the right atmosphere for your business.

Voiceover Production

Do you need professional voiceover recordings for your phone tree, website or presentation? Muzak can provide a professional quality production for use on your existing equipment, website, presentation, and much more.

On-Hold Statistics

• 60% of callers hang up from holding without messages or music; 30% don't call back

• 88% of callers preferred sales messages to other hold options; 20% made a purchase

• Information on-hold increases caller retention by about 40%

In-Store Statistics

• 66% of all purchasing decisions are made on impulse

• In-store marketing programs increase sales by as much as 20%

• Audio advertising influences more than 80% of all buying decisions

Customer Testimonials

• Suwanee Dental ›
• Baldini's Sports Bar and Casino ›
• Goodwill ›
• Kress IGA ›
• Mecklenburg ABC Board ›
• Pic 'n' Run ›