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Sound investments. Visible returns.

Friendly. Professional. Efficient and Secure. How do you convey the brand image of your institution? The right sights and sounds help deliver a consistent client experience, increase client satisfaction, and drive brand loyalty. Serving more than 10,000 financial service locations, Muzak is your trusted advisor when it comes to getting maximum return on your investment in the client service experience.

Experience

Bank

From the neighborhood bank to large national brands and everything in between, Muzak is proud of our experience and expertise in serving the financial services industry with innovative media and branding solutions. Serving thousands of clients across the country, we provide end-to-end solutions for music, messaging on hold, television, digital signage and audio video system design. We understand that every branch has a unique brand image—our goal is to capture that unique personality while enhancing the professional experience our clients and their customers expect.

"As a bank that prides itself on superior customer service, it is not our intention to ever put a customer on hold. But, it does happen – when we must look up information or find the right specialist to answer a particular question. That's why we use Muzak. Waiting is a lot easier with good background music and a few short messages that may be helpful to a customer's financial needs. Messages may include new products and services, an additional branch location or drive-up window, extended hours and more. Plus, Muzak announcements are a good way to reinforce ad a branding efforts, and create the frequency of message to support other initiatives. . . . . You can never thank your customers enough. Muzak lets us do that as often as we like." -- EagleBank

Financial FAQs

I have branch locations across the region

Is there a Muzak service office in all my areas?

Yes! We have a national sales and service network to support every zip code. Find the local Muzak Representative in your area.

How do I contact someone at Muzak?

Just call 800.331.3340, and we'll connect you with a local representative right away.

You can also contact us here.

Is Muzak still the elevator music company?

No way! Muzak started working with original artist material in 1984 — one of the first songs was Michael Jackson's "Thriller." Banks and financial institutions haven't sounded the same ever since. Our music programs have expanded over the years to include a number of other genres that are appropriate for financial applications, including jazz, pop, rock, new indie rock, decades, American roots and classic soul, among many others. for more information about the music that's right for your branch locations.

I thought Muzak just did business music.

Shouldn't I work with a professional audio video systems designer for my conference rooms and lobby areas?

Muzak is the world's leading provider of business music, and we are also the nation's top commercial audio/video systems designer. We've installed more audio/video systems, including conference room systems, than all other music providers combined!

My new branch is under construction

Can Muzak work with my general contractor to fit in the audio/video system?

Yes, our expert audio video design engineers are accustomed to working with architects, interior designers and builders to ensure your audio video system meets the engineering and aesthetic requirements of your new space.

Check out the latest at Mood Media.
Muzak LLC, a Delaware limited liability company, is owned by Mood Media Corporation and is now doing business under the Mood brand.
Mood Media